Privacy Policy

1. Who we are

CN/D ("we", "us", "our") is a digital marketing agency. Our website is cn-dots.com. For data protection enquiries, contact us at hello@cn-dots.com.

2. What data we collect

We collect information you voluntarily provide through our contact forms, including: your name, email address, phone number, company name, and the message you send. We do not collect payment information directly on this site.

We also collect standard web analytics data (pages visited, time on site, referral source) to understand how our site is used and improve it.

3. How we use your data

Data from contact forms is used solely to respond to your enquiry. We do not add you to any mailing list without explicit consent. Analytics data is used in aggregate to improve our website.

4. Analytics and cookies

We use Google Analytics 4 (GA4) to track site usage. GA4 sets cookies to identify unique visitors and sessions. You can opt out of analytics tracking via the cookie consent banner when you first visit the site. We do not use advertising cookies or cross-site tracking cookies.

5. Data sharing

We do not sell your personal data. We may share data with: Google (analytics), our email provider (to send contact form notifications), and Supabase (our database provider). All processors are GDPR-compliant.

6. Your rights (GDPR)

Under the General Data Protection Regulation, you have the right to: access the personal data we hold about you, request correction or deletion of your data, object to processing, and withdraw consent at any time. To exercise these rights, contact hello@cn-dots.com.

7. Data retention

Contact form submissions are retained for 12 months. Analytics data is retained for 14 months (GA4 default). You can request deletion at any time.

8. Changes to this policy

We may update this policy. The date at the top of this page reflects the most recent revision. Continued use of the site constitutes acceptance.